To make a softlock license invalid, it needs to be uninstalled. In the next step it can be transfered to an other computer.
A softlock license becomes invalid in case of:
-
changing the network adapter - the removing of the softlock license needs to be done before the change of the network card.
note: a change of the network adapter on a notebook can also be caused by a PCMCIA network adapter or a docking station
-
a reinstalling of the windows operating system
-
backup and restore of a windows partition
Correct softlock uninstall procedure:
-
open a logi.CAD/logi.DOC command prompt
-
enter following commands: (Please note the order of the commands)
LCHLVIEW > SOFTLOCK.LOG
LCHLVIEW –REMOVELICENSE >> SOFTLOCK.LOG
LCHLVIEW –GETCCNO >> SOFTLOCK.LOG
-
send the resulting file "SOFTLOCK.LOG" and "HLSIGSET.LOG" by mail to office@logicals.com.
"SOFTLOCK.LOG" can be found in the current directory, "HLSIGSET.LOG" is located in APPDATA directory of windows e.g.:
-
C:\>cd %appdata%
C:\Users\wz\AppData\Roaming>
-
logi.cals will send you all further informations for the exchange process.